Studying at ISA

Student Policies

Each and every student is equally significant and important to us.  As such, the Academy will constantly strive to provide the necessary support to each and every student, so as to ensure that all our student's needs, are suitably looked after and taken care of.   

Applicable Policies

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Fee Protection Scheme

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Dispute

Resolution

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ISA Skill Credits

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Revenue Recognition Policy

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Mitigating Circumstances

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Student Handbook

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Refund

Policy

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Flexible Arrangement (pre-existing talents)

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Transfer/Withdraw Policy

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 Medical Insurance Coeverage

Orientation Programme

We conduct orientation before classes start to welcome all newly-enrolled students to disseminate and reiterate the following:

 

  • ISA’s location(s) and a general description of the facilities and infrastructures;

  • Application requirements and procedures;

  • Aspirations of the students with the course learning outcomes;

  • Types of certification awarded at the end of the course (certificate/diploma/advanced diploma/degree/master/etc.);

  • Opportunities for further education after graduation and job prospect after graduation;

  • Total fees payable throughout the course duration.

  • Fee Protection Scheme adopted by ISA , payment methods and schedule;

  • Key clauses found in the student contract;

  • Refund Policy;

  • Transfer and Withdrawal Policy;

  • Student support services available;

  • Course admission requirements and any exemption (if applicable);

  • Course modules and outlines;

  • Course duration and assessment schedules;

  • Promotion and award criteria, including any special condition ;

  • ISA’s response time for feedback/complaint/grievance received and to resolve the feedback/complaint/grievance;

  • Reference to ISA’s website for course syllabi and module synopsis; and

  • Reference to CPE’s official website for more details.

 

 

International Sports Academy Pte Ltd

A: 1 Stadium Place, #01-11, Singapore 397628

T: (65) 64230668 | E: info@isa.edu.sg | W: www.isa.edu.sg